Standard Voice

Premium Quality, Cost-Driven Voice Termination

Prism Telecom Standard Voice enables voice over broadband service providers and retail operators to capitalize on the growing demand for international service without investing in international network infrastructure. As one of the largest carriers of international phone calls in the world, Prism Telecom has the capacity and proven expertise to complete calls globally. With our Standard Voice service, we’re delivering the reliable quality and full coverage retail consumers require.

Key Features
  • Highest levels of quality, reliability and stability for their international calls
  • Real-time monitoring and management
  • Ideal for retail carriers and broadband voice providers
  • Pricing stability and protection
  • Optimal balance between cost and quality
Full Coverage

Prism Telecom routing is managed for maximum completion which makes the service ideal for retail customers. Standard Voice provides competitive A-Z rates along with active LCR management to ensure full coverage and capacity. Standard Voice routes are selected based on providers that deliver the best route stability, cost, and voice quality.

Supported Technical Specifications
  • Protocol: SIP & H323
  • Codec: G711, G729, G723
  • Interconnection & Authentication: Public / Static IP
  • Fax: T38 with G711 fallback
  • DTMF: RFC2833
Proactive Monitoring and Quality Management

Standard Voice routes are actively managed by Prism Telecom to maintain performance within 5% of the Retail Quality Index (RQI). By monitoring the routes 24/7 and in near real time, Prism Telecom network operations center (NOC) specialists are able to anticipate potential problems, as well as immediately address trouble reports to maintain quality at the benchmark levels. In routing retail voice traffic, Prism Telecom utilizes its direct interconnections to more than 120 countries as well as the direct interconnections of Tier One providers for back-up, overflow, and for destinations not directly accessible from the Prism Telecom network. You can make Prism an integral part of your retail voice service solution with confidence in our Standard Voice quality and commitment.

Pricing Stability

Standard Voice is designed to provide retail customers with the highest level of quality, reliability and stability in their international routing, so that they can stay focused on building their retail business. Standard Voice pricing is generally more stable than other wholesale voice products, and customers automatically receive five-day price protection. With Standard Voice, Prism Telecom is offering retail service providers a great strategic advantage in the international voice market. While ensuring that their retail customers receive the highest quality in international calling service, they can also take full advantage of our lower cost VoIP infrastructure.

Pre-paid support
  • Additional service available to customers who prefer to make use of prepayment
  • Monthly overview of your account balance, usage and registered traffic volumes
  • Notifi cation when your account balance requires additional payments
Invoicing and quoting
  • Monthly or weekly invoicing is available with clear specifi cations on traffic and destinations to meet your needs
  • Speak with your account manager in regards to long-term pricing, bids and long-tail opportunities

Provisioning happens in hours, not days, weeks or months! You will be up and running in less than one business day!